Hotel policies

Check in: 3:00 pm. Check out: 1:00 pm.

Warranty policy:

A credit card is required to guarantee the reservation.

Cancellations:

Changes and cancellations 10 days before your arrival date to avoid incurring a penalty.

Non-arrivals:

In case of No Arrival, one night's stay will be charged.

Extra people:

The charge of 1000.00 pesos will be applied from the third person in the same room.

Minors:

Children are considered up to 12 years old. Children from 13 years old will be charged as an adult.

Pets:

Sorry, we do not accept pets.

Survival policy:

In the event that the Hotel cannot provide the lodging service contracted by the consumer with a reservation from INTERNET POWER, the Hotel, at its own expense, will find suitable alternatives to supply the contracted service, which are at least equal to or better than those. originally contracted benefits.

The Hotel will pay for one night including taxes in a similar Hotel.

The guest will be offered free transportation to the new Hotel.

The guest will be given at least one call to their home or office.